ICBC Claims

At Latitude Wellness, we understand the importance of proper care and treatment after a vehicle accident. We offer a range of services that are fully-covered by ICBC, including counselling, chiropractic, physiotherapy, and acupuncture. Learn how we can help you on your road to recovery.

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Have You Been In An Accident?

We offer pre-approved sessions for ICBC clients within the first 12 weeks after an accident. 

Chiropractic: Get 25 fully-covered chiropractic treatment sessions

Physiotherapy: Get 25 fully-covered physiotherapy treatment sessions

Acupuncture: Get 12 fully-covered acupuncture treatment sessions

Counselling: Get 12 fully-covered clinical counselling sessions

If it has been longer than 12 weeks, treatments may still be approved. To find out if you are covered, all you need is your ICBC claim number. Our team can work with you to confirm your coverage and set up a treatment plan that fits your needs.

You Don’t Pay For Medical Care Or Treatment

At our clinic, we are a registered ICBC provider and participate in the auto injury program. We directly bill ICBC for your convenience, so there is no need for you to pay out of pocket.

Our services are designed to aid in your recovery and rehabilitation. Whether you are experiencing pain or discomfort, or you need help dealing with the mental trauma of a crash, our team of professionals can help you find relief through natural means, without medication or drugs.

Questions or Concerns About Your Coverage?

If you have any questions or concerns about your coverage, please don't hesitate to reach out to us.

Call: 778-899-1195

Email: hello@latitude-wellness.com

We’re conveniently located at 815 Hornby St #401, Vancouver, BC V6Z 2E6.

If you've been in a vehicle accident, don't delay in seeking treatment.

Book An Appointment

FAQs

  • Yes, under ICBC’s Enhanced Accident Benefits, you do not have to wait for a support and recovery specialist to contact you and you do not need a doctor’s referral before getting treatment.

  • For the first 12 weeks after your crash, you can go for treatment with the health care practitioner of your choice. Coverage includes chiropractors, physiotherapists, registered massage therapists, kinesiologists, psychologists, clinical counsellors, and acupuncturists.

  • Yes, our clinic offers a range of services that can help with both physical and emotional injuries. We offer Acupuncture, Chiropractic, and Physiotherapy that can aid in recovery and rehabilitation. Additionally, our clinic also offers in-person and virtual Counselling services that can help with emotional trauma caused by the accident.

  • ICBC covers all standard treatment fees 

    - For counselling, ICBC covers 12 sessions for $127 per session.

    - For chiropractic, ICBC covers 25 sessions for $56 per session.

    - For physiotherapy, ICBC covers 25 sessions for $84 per session.

    - For acupuncture, ICBC covers 12 sessions for $94 per session.

    If you require additional care beyond the amounts covered by ICBC, you may be responsible for the additional costs. Click here for more info.

  • If a healthcare provider charges a higher rate than what ICBC funds, the patient is responsible for paying the user fee portion which they may submit to their private health insurer for consideration of coverage.

  • No, you can go for treatment with the health care practitioners of your choice for the pre-approved number of treatments without the need for a doctor’s referral. Just make sure you have your ICBC claim number when getting treatment.

  • Bring your ICBC claim. If you would like to receive treatment in addition to what ICBC covers, bring your preferred method of payment (we accept Visa, MasterCard, Debit, and Cash).

  • Yes, it is still possible to receive treatment if it has been more than 12 weeks since your accident. Your health care practitioner may recommend additional treatment. ICBC may also offer a Comprehensive Medical Assessment (CMA) to help to assess your injuries and support your recovery. If you experience a life-altering injury causing permanent and severe impairment impacting daily life, some additional benefits may be available through ICBC.

    Our team can work with you to confirm your coverage and set up a treatment plan that fits your needs.

  • The number of treatments you can receive depends on your specific case and the nature of your injuries. ICBC clients who have been in a car accident within the first 12 weeks are automatically pre-approved for:

    - 12 sessions of acupuncture

    - 12 sessions of counselling

    - 25 sessions of chiropractic

    - 25 sessions of physiotherapy 

    If you need additional medical care or treatment, we can contact ICBC to discuss an extension of your coverage.

  • During your first appointment, we will conduct an assessment to evaluate your condition and determine the best course of treatment. We will also review your ICBC claim and contact information. We will also explain the treatment process and answer any questions you may have.